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Security & Compliance

Security Built Into Every
Clinical Workflow.

Patient trust starts with data protection. From ambient AI transcription to human-assisted quality review, NOTENRA safeguards sensitive healthcare information with enterprise-grade security practices, modern infrastructure, and a privacy-first architecture.

Physician showing secure digital clinical data on tablet to patient
HIPAA compliant
BAA Signed Instantly
Encryption
AES-256 At Rest
Our Security Philosophy

Security is not a feature.
It is part of every workflow.

We believe that security is an active operational requirement, not a checklist completed once a year. That is why NOTENRA designs security directly into our code pipelines, database schemas, and organizational onboarding cycles.

The Privacy Promise

We strictly restrict access to system environments, audit every note output, and ensure zero customer transcript data leaks back into public AI models. We treat clinical information with the exact same privacy we expect for our own families.

Data Safeguards

How We Protect Your Data

A comprehensive clinical compliance architecture built on robust infrastructure controls.

Military-Grade Encryption

TLS 1.3 in-transit and AES-256 at-rest keep transcripts secure.

Zero Trust Architecture

MFA, hardware keys, and token rotation govern every operational API.

Isolated Infrastructure

Dedicated VPCs in secure, HIPAA-aligned hosting environments.

Continuous Monitoring

Real-time threat detection, audit logging, and SIEM tracing.

Redundant Backups

Geographically partitioned daily backups with rapid restoration.

BAA Guarantee

Strict BAA signed with every provider group to safeguard PHI.

Audit Logging

Immutable logs tracking exports, note signature events, and logins.

Granular RBAC

Custom roles for scribes, clinicians, billers, and admins.

Least Privilege

Access restriction policies ensuring staff only see necessary records.

Lifecycle of Data

Secure Clinical Data Lifecycle

Trace how audio flows, encrypts, compiles, and purges securely.

Stage: Patient Audio

Provider initiates encrypted ambient capture in-clinic.

Data Flow Active

Transient secure transit verified.

System Topography

Security Architecture

A secure data gateway connecting clinic endpoints to partitioned EHR databases.

EndpointClinic Network
GatewayTLS 1.3 Encryption
ProcessIsolated AWS VPC
StorageEHR partition (AES-256)
Technical Summary: Handshakes occur via modern secure socket layers. Data inputs are isolated per clinical organization and mapped through access tokens, preventing database cross-talk and securing medical transcripts against multi-tenant vulnerability vectors.
Standards

Compliance & Privacy

Designed with HIPAA best practices and strict compliance standards in mind.

Designed for HIPAA

NOTENRA is designed to support administrative, physical, and technical safeguards. We sign a Business Associate Agreement (BAA) with every provider organization, ensuring complete legal and compliance coverage for PHI.

Privacy-First Architecture

Patient transcript data is never stored on public AI infrastructure. All ambient AI analysis is performed transiently inside secure, private VPC servers, and immediately purged once clinical note compilation is complete.

Console Security

Product Security Controls

Take control of your clinic security with advanced admin logs, permission grids, and session revoking interfaces.

Clinical Audit LogActive
Exported CPT code 99213 - Dr. Sarah Wood10:14 AM
Signed SOAP Note - Encounter #9841209:44 AM
Integrator authenticated OAuth FHIR API08:00 AM
FAQ

Frequently Asked Questions

Concise explanations of clinical compliance, encryption, and data protection.

All patient information is processed within isolated, HIPAA-compliant Virtual Private Clouds (VPCs). Audio data is streamed securely via encrypted TLS 1.3 tunnels, processed transiently in memory, and immediately purged once clinical notes are successfully compiled.
Yes. All data is encrypted in transit using industry-standard TLS 1.3 (with secure SHA-256 signatures) and at rest using bank-grade AES-256 bit encryption keys managed through secure cloud hardware security modules (HSMs).
We implement a strict Zero Trust architecture. Internal systems require multi-factor authentication (MFA) and hardware security tokens. Employee access to operational pipelines is governed by Role-Based Access Control (RBAC) and the Principle of Least Privilege.
Yes. Our platform includes an enterprise Permission Matrix allowing clinic administrators to customize access levels. You can restrict staff roles to read-only clinical notes, biller access, developer API credentials, or full administration rights.
We perform automated, daily incremental backups of clinical configurations and system logs. Backups are encrypted with unique AES-256 keys and replicated across multiple geographically separated regions to guarantee disaster recovery readiness.
Syncing occurs over authenticated, direct FHIR or HL7 API pipelines. We utilize secure OAuth 2.0 authorization codes and custom credentials, ensuring that data is safely written directly to your EHR patient chart without middle-man caching.
Absolutely not. NOTENRA does not train public foundation models, third-party neural networks, or shared language systems on your clinical transcripts or Protected Health Information (PHI).
Depending on your selected workflow (AI-only or Hybrid), clinical documents can be routed to credentialed, HIPAA-trained clinical documentation improvement (CDI) specialists for manual validation before final signature.
Security You Can Trust

Security You Can Trust. Documentation You Can Depend On.

Focus on delivering better patient care while we focus on protecting your information with enterprise-grade security practices.

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HIPAA Ready & BAA Included
15-Min Onboarding Setup
No Long-Term Contracts